15 Years Stainless Steel Frame Structural / 3 Years Weaving or Finishing Limited Warranty
The Ratana warranty covers stainless steel frame collections for 15 years from date of purchase against stainless steel frame structural failure and 3 years weaving or finishing defects in materials and workmanship from the date of purchase. Scratches and chips resulting from normal wear and tear are not covered.
Outdoor Cushion / Sling and Fabric - The Ratana outdoor cushions warranty covers against manufacturing defects for 1 year from the date of purchase. Fabric is warranted only to the extent of the warranty provided to Ratana by its fabric suppliers (5 Years for Sunbrella.)
Fading and/or discoloration of fabrics or slings resulting from exposure to the elements, chemical spills, fluids, stains, oil, water damage or any other cause are not covered. Mildew will grow on dirt, dust, pollen, and other organic matters on fabric covers; this is not covered by warranty. Softening of cushions or foams is part of normal wear and tear process and is not considered as defective. Shrinkage of covers due to improper cleaning procedures will void the warranty. Customer’s Own Material (C.O.M.) fabrics are not covered under this warranty.